Frequently Asked Questions
Everything you need to know about shopping with Mont Marte
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition. Please contact our support team to initiate a return label.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Are your products covered by a warranty?
Yes, all Mont Marte products come with a standard 12-month manufacturer's warranty against defects in materials and workmanship to ensure you receive the highest quality.